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July 14, 2023

Kingsland Walk Senior Living Strives to Empower Their Team Members

Category: Senior Living

Author: Mindy Kemp, Executive Director

As leaders, we hold the power to inspire, uplift, and bring out the best in our team members. By fostering an environment of empowerment, we can unlock their potential, drive organizational success, and ultimately enhance the lives of the older adults we serve. As the Executive Director of Kingsland Walk Senior Living, I want to explore what empowerment means to me, its impact on the workload, and the strategies I use to empower my team members, as well as the current threats to the senior living industry and how empowerment can be a catalyst for overcoming these challenges.

Empowerment, to me, means allowing my team to lead their departments in their own management style. I am here to support their decisions and ideas, and to offer coaching when needed. When my team feels empowered, the teamwork and support we offer to one another is incredible. It allows me to delegate tasks to the person that has the most skill to assist and gives that person a sense of satisfaction and growth.

I empower with consistent praise, provide in-services for education, encourage open communication about goals, and help create a path to achieve them.

The greatest threat to the senior living industry is economic crisis. An empowered team will work together to offer creative solutions to help assure and encourage the community.

Corrective actions are not always the best answer. Often, good conversation explaining situations, in-services, and one-on-one coaching is a good way to empower both directors and staff.

In conclusion, as a leader, empowering your team members is not just a noble goal; it is a strategic imperative. By fostering an environment of trust, autonomy, and continuous growth, you unlock the full potential of your team, reduce your own workload, and enhance the well-being of the aging adults you serve. Empowerment becomes a powerful tool to navigate the challenges faced by the senior living industry, fostering resilience, innovation, and sustainable solutions. So, let’s embrace the transformative power of empowerment and lead our teams toward a brighter future.

Kingsland Walk Senior Living in University City, MO offers assisted living and memory care with a variety of services and a range of floor plan options. Amenities include Maybellene’s Restaurant, concierge service, housekeeping, events and entertainment, personal care, transportation services, and comfortable community living spaces. Located in the heart of University City just one block North of Delmar Boulevard with convenient access to the vibrant dining and shopping on The Loop and within minutes of St. Louis’s greatest attractions, including Forest Park, the Science Center, St. Louis Zoo, and more!

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